Key Quotes:
“When a customer interacts with us, we hope they’ll experience a moment of kindness and compassion. You're never going to be a number with us. You'll know our names, we'll know yours. And our goal is to help you be successful because we know that we don't have any success without your success.”
“I was worried that in online learning, I wouldn't have a connection with students. But we know a lot of our students by name because we have video interaction.”
Sponsor:
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