"Organizations are the best shot we have to create the change we want to see in the world—to solve society’s greatest challenges, and to cause systemic shifts in culture and leadership." - Stephen Belenky, Founder and Executive Coach at Belenky Consulting
"I look at the product through these lenses: are people satisfied using the product? Are they growing with the product? Are they expanding how they're using the product over time? And are they meeting their initial goals during the onboarding and implementation process?" - J Johnston, ProctorFree
“When a customer interacts with us, we hope they’ll experience a moment of kindness and compassion. You're never going to be a number with us. You'll know our names, we'll know yours. And our goal is to help you be successful because we know that we don't have any success without your success.”
“The future is going to be more online auctions. Where you can watch an auction anywhere around the world and bid on something you like.”
Episode Summary - On today’s episode, we talk with Lara Hickling, Facilitator and Director at Queensland Traffic Offenders Program, about creating hyper-specific education plans, implementing feedback from your students, the nuanced and far-reaching effects of traffic offences, and much more.
Episode Summary - On today’s episode, we talk with Theo Parassakis, Director of Operations and Business Solutions for TNT Justice Consultants, about how he’s creating engaging content and delivering it in a meaningful way that connects the theoretical to the practical. He also emphasizes the importance of soliciting feedback and always viewing your services from your customer’s perspective.